You’re almost there! But before you completely commit to your order, there are a few things we’d like you to consider.
At Picaboo Yearbooks (PYB), we are committed to the highest standard of quality. We put our trust in you, the customer, to send us the exact images and text that you would like printed. If, for some inexplicable reason beyond our control, you experience a manufacturing defect or receive a damaged order, please contact us within 30 days of receipt of your order. We’ll make it right by taking the necessary steps to resolve your issue and get that perfect project in your hands in no time.
Also, please understand that in cases where you are ordering a book partially or fully created by someone else, that creator, not Picaboo Yearbooks (PYB), is responsible for the aspects of the book detailed below. If you are concerned about the quality of the book, you can contact the creator and ask to view the book before placing an order.
Having a sudden change of heart about your order? Indecision can happen to the best of us. Fear not! Our customers can change or cancel their order within 30 minutes of placing it at no additional charge. After this 30-minute cancellation window expires, PYB immediately sends your order to the printer and therefore cannot offer refunds for the following:
The moral of the story? Take precautions when ordering. We do hope you understand. Thanks for taking this leap with us! We’re happy to have you on-board the yearbook revolution.